{"id":15,"date":"2024-10-17T12:10:52","date_gmt":"2024-10-17T12:10:52","guid":{"rendered":"https:\/\/balajiitsolution.com\/?page_id=15"},"modified":"2025-09-19T07:25:22","modified_gmt":"2025-09-19T07:25:22","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/balajiitsolution.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Shree Balaji IT Solution Return Policy<\/strong><\/p>\n

At Shree Balaji IT Solution, we are committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. Please review our return policy below.<\/p>\n

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  1. Eligibility for Returns<\/strong><\/li>\n<\/ol>\n
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    • Items are eligible for return within 7 days<\/strong> of the original purchase date.<\/li>\n
    • Products must be unused, in their original packaging<\/strong>, and in the same condition as when received.<\/li>\n
    • Proof of purchase (such as a receipt or order confirmation) is required for all returns.<\/li>\n
    • We acceept returns for product only If the original seal is unbroken. To ensure quality and authenticity.<\/li>\n<\/ul>\n
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      1. Non-Returnable Items<\/strong><\/li>\n<\/ol>\n
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        • Certain products are not eligible for return, including:\n
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          • Customized or personalized items.<\/li>\n
          • Products that show signs of wear or damage.<\/li>\n
          • Any software, licenses, or digital products once they are activated.<\/li>\n
          • Clearance or final sale items (if applicable).<\/li>\n
          • Product with broken seals are not eligible for return or refund.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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            1. Process for Returns<\/strong><\/li>\n<\/ol>\n
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              • Contact our customer support team within the 7-day return window to initiate a return.<\/li>\n
              • Our team will provide you with a Return Authorization Number (RAN)<\/strong>, which must be included with your returned item.<\/li>\n
              • Pack the item securely, include the proof of purchase, and ship it to the address provided by our customer service.<\/li>\n<\/ul>\n
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                1. Return Shipping Costs<\/strong><\/li>\n<\/ol>\n
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                  • Customers are responsible for the shipping costs associated with returning the item.<\/li>\n
                  • Shipping costs are non-refundable.<\/li>\n<\/ul>\n
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                    1. Refund Process<\/strong><\/li>\n<\/ol>\n
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                      • Once we receive your return, we will inspect the item and notify you on the status of your refund.<\/li>\n
                      • If your return is approved, a refund will be processed to your original payment method within 7-10 business days<\/strong>.<\/li>\n
                      • Please note that depending on your bank or card issuer, the time it takes for the refund to post may vary.<\/li>\n<\/ul>\n
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                        1. Exchanges<\/strong><\/li>\n<\/ol>\n
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                          • If you received a defective or damaged item, please contact us within 7 days to arrange for an exchange.<\/li>\n
                          • We will provide instructions for returning the defective product and shipping a replacement.<\/li>\n<\/ul>\n
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                            1. Contact Information<\/strong><\/li>\n<\/ol>\n
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                              • For any return-related inquiries or further assistance, please contact our customer support team:\n
                                  \n
                                • Phone:<\/strong> [8107190318]<\/li>\n
                                • Email:<\/strong>[info@balajiitsolution.com]<\/li>\n
                                • Address:<\/strong> [Room no.206, 2nd floor, 4A, Clive Ghat Street 4, Narendra Chand Dutta Sarni, Kolkata, West Bengal 700001]<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                  Thank you for shopping with Shree Balaji IT Solution!<\/p>\n

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                                  Shree Balaji IT Solution Return Policy At Shree Balaji IT Solution, we are committed to ensuring customer satisfaction. If you<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/balajiitsolution.com\/index.php\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/balajiitsolution.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/balajiitsolution.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/balajiitsolution.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/balajiitsolution.com\/index.php\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":7,"href":"https:\/\/balajiitsolution.com\/index.php\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":16438,"href":"https:\/\/balajiitsolution.com\/index.php\/wp-json\/wp\/v2\/pages\/15\/revisions\/16438"}],"wp:attachment":[{"href":"https:\/\/balajiitsolution.com\/index.php\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}